effective date: August 31, 2025
Last Updated: October 30th, 2025

Our Commitment to Accessibility
Black Harbor Capital Group (“BHCG”) is committed to providing a digital experience that is accessible, inclusive, and user-friendly for all visitors—regardless of ability, technology, or circumstance.
We believe accessibility is a core part of good governance and trust, and we continuously strive to meet and exceed recognized standards of web accessibility and digital inclusion.

Accessibility Standards
Our website and investor portals are designed and maintained in conformance with:
• Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the global benchmark for web accessibility;
• Section 508 of the U.S. Rehabilitation Act, requiring equal access to electronic information;
• Americans with Disabilities Act (ADA) Title III, governing public accommodations; and
• HUD and Fair Housing requirements concerning accessibility in housing-related communications.
We regularly review our sites using automated and manual testing tools to verify compliance and enhance usability.

Accessibility Features
Our accessibility-first design includes:
• Screen-reader compatibility (optimized for JAWS, NVDA, VoiceOver);
• Logical heading structures and ARIA labels for assistive technologies;
• High-contrast color palettes for visual clarity;
• Adjustable font sizing and scalable text;
• Keyboard navigation for all interactive elements;
• Closed-captioned multimedia and transcripts for audio content; and
• Plain-language summaries for key policy and disclosure pages.

Continuous Improvement
Accessibility is an ongoing process. We continuously evaluate and improve our site through:
• Quarterly accessibility audits by certified specialists;
• User testing with individuals who rely on assistive technologies;
• Staff training on inclusive content creation and accessibility best practices; and
• Real-time accessibility monitoring integrated into our development workflows.

Known Limitations
While we aim for full compliance, some third-party integrations (e.g., embedded forms, maps, or analytics tools) may not yet meet all WCAG 2.2 AA criteria.
We are actively collaborating with these providers to improve accessibility and welcome your feedback on any barriers encountered.

Requesting Assistance or Alternative Formats
If you encounter difficulty accessing any portion of our website or materials, or if you require information in an alternative format (such as large print, audio, or braille), please contact our Accessibility Team:
Email: accessibility@blackharbor.us
Phone: 206-339-8828
Mail: Black Harbor Capital Group — Accessibility Office, 5305 Limestone Road, Suite 200, Wilmington, DE 19808
We will respond within two business days and strive to provide the requested information or accommodation promptly.

Feedback & Reporting
We value your input.
If you have suggestions for improving accessibility or wish to report an accessibility issue, please email accessibility@blackharbor.us with:
• The specific page URL or feature affected;
• A brief description of the issue; and
• The assistive technology or browser you were using.
All reports are reviewed by our compliance and web teams within 72 hours.

Policy Oversight
Our Chief Compliance Officer oversees the accessibility program and ensures alignment with our Trust & Safety, Privacy, and Compliance Center frameworks.
Accessibility objectives are included in BHCG’s annual ESG and governance reporting metrics.

Commitment to Equity & Inclusion
Accessibility is part of our broader mission to promote equity, diversity, and inclusion in all aspects of housing, technology, and investment.
We are committed to creating experiences that empower every user, partner, and resident—without barriers.

Contact the Accessibility Office
Black Harbor Capital Group
Email: accessibility@blackharbor.us
Phone: 206-339-8828
Website: https://blackharbor.us